A General Manager is responsible for establishing goals and objectives for the restaurant to attain while maximizing guest satisfaction. He/she has complete responsibility of restaurant operation, including the following:
- Driving sales through excellent operations and marketing execution
- Controlling profit and loss
- Training and developing Assistant Managers
- Hiring and leading team members
An Assistant Manager assists in almost all aspects of restaurant operations, including the following:
- Customer Satisfaction
- Motivation
- Recruiting Employees
- Performance / Wage reviews
- Staffing
- Business Analysis
- Scheduling
- Inventory Control / Record Keeping
- Retention
- Equipment Maintenance
- Training Employees
A Shift Manager assists in running the daily operations of the restaurant, including the following:
- Assist the General Manager and Assistant Manager with all facets of the successful operations for one(1) Arby's Restaurant.
- Provide a high level of leadership to the restaurant and the employees.
- Support the General Manager and Assistant Manager with all aspects of generating sales and profit growth efficiently and effectively.
- Operate in accordance with Federal/State laws, DRM Policy Manual, and OSM.